FAQs

Q. WHY IS SHIPPING HIGHER THAN OTHER DENTAL SUPPLY COMPANIES?

A. DPC HAVE NEGOTIATED EXTREMELY COMPETITIVE PRICING ON PREMIUM INSTRUMENTS. THE COST SAVINGS ON INSTRUMENTS FAR OUTWEIGH THE HIGHER DELIVERY CHARGE.

Q. WHY CAN'T I GET NEXT-DAY DELIVERY?

A. WHILST WE CARRY A SMALL INVENTORY STOCK OF POPULAR ITEMS, THE BULK OF ALL THE PRODUCTS ARE SHIPPED FROM DENMARK. DIRECT SHIPPING ALLOWS US TO OFFER COMPETITIVE PRICING AS WE DO NOT NEED TO CONSIDER OVERHEADS SUCH AS STORAGE AND RACKING, INVENTORY, WAREHOUSE AND PICKING STAFF, UK SHIPPING AND RE-PACKING COSTS, AUDITS ETC. 

Q. WHAT PAYMENT OPTIONS DO YOU ACCEPT?

A. ALL MAJOR CREDIT CARDS ARE ACCEPTED DIRECTLY THROUGH THE WEBSITE USING YOUR LOGIN DETAILS. THESE PAYMENTS ARE SECURELY AND PROMPTLY PROCESSED. BANK TRANSFERS ARE ALSO ACCEPTED (BANK DETAILS BELOW). ACCOUNT/14-DAY/28-DAY TERMS ARE ALSO AVAILABLE SUBJECT TO ACCEPTANCE AND ORDER VALUE.

Q. I AM NOT A DENTAL CLINICIAN OR WORK IN DENTISTRY. AM I STILL PERMITTED TO PURCHASE FROM DPC DENTAL?

A. YES, THERE IS NO RESTRICTION ON WHO CAN PURCHASE FROM US.